Flex Bench

In the past, there have been a few methods on getting Professional Service from partners or from the manufacturer. If a company used a partner, then the partner would own the lifecycle of the project. Plan, Design, Order, Implement and hand-off. This would render all control to the partner and all the manufacturer does is provide the hardware. Since hardware is becoming a commodity, more and more vendors are leveraging and growing revenues through their Professional Services offerings. This allows them to attain higher margins but comes at a cost to staff skilled resources.

This is where NAC Mobile Solutions can assist a company who would like to establish a Professional Services offering with minimal investment. NAC has created a unique program called Flexbench. This is a NAC initiative to assist companies by having them leverage a skilled bench for a specific skillset that is made available to the company to implement their vendor solution.

Flexbench is achieved via a partnership between our customer and NAC Mobile whereby the customer procures the hardware and software to NAC Mobile Solutions and in return NAC Mobile provides the implementation, testing and appropriate documentation and training of the solution using our certified staff.

What is Flexbench

Flexbench is an augmented staffing solution tailored to assist customers in the building a customized and a highly skilled resource pool to leverage as needed.

Flexbench bridges any gap between Sales and IT Delivery Teams to complete their project/(s) on time, with-in budget and with the “right” skilled resource/(s).
Highly flexible, scalable and can be customized to meet business requirements as they evolve on a regular basis.
Extend customer footprint globally by creating a local presence of their IT Delivery Team/(s).

How Does Flexbench work?

Identify:

key pain points and IT delivery gaps
Understand projected sales targets, deliverables, timelines and required skillsets
Establish a partnership

Customize:

Select and secure potential candidates who will participate in the Flexbench program
Build resource talent with the “right” hands-on skillset and certification.
Coach and mentor skilled resource/(s) to help meet unique project deliverables.

Evolve

Continually measure KPI’s to ensure success of overall Flexbench program
If required, modify talent based on revised or changing project deliverables.

Flexbench FAQ's

How will Flexbench benefit my business?

Provides vendor the ability to enhance their revenue streams
Global reach outside standard partner boundaries.
Allow skill customizations in a short time period

The Flexbench strategy significantly reduces time and money invested in maintaining delivery teams. Flexbench empowers a business to focus on sales and not worry about delivery. The Flexbench strategy builds a partnership with the sales organization to ensure that resources with the right skillset are available on demand. It allows teams to respond to unpredictable business opportunities globally.

How is Flexbench different from being a service partner for a vendor

Only PS enablement and integration
Customized training which is flexible based on sales/demand forecast
Resource ownership
Different level skillset (L1,L2 and L3)

Flexbench facilitates businesses in building their Professional Services practice with a skilled bench who have gone through a rigorous customized training program and provides the flexibility to retain those resources permanently.

How is Flexbench different from staff augmentation

Not transactional
Customized training which is flexible based on sales/demand forecast
Resource ownership
Retains Intellectual property

The Flexbench strategy allows delivery teams to respond faster as they are involved in the sales process. Flexbench builds a professional services practice and provides the flexibility to retain those resources permanently at a very competitive cost structure. The Flexbench strategy maintains the IP within your business.

How do I enroll in Flexbench?

Get in touch with NucleusIT to setup partnership and assess existing gaps
Determine timeline and setup customized training plan
Create training environment and identify resources to be trained from vast pool of skilled resources.

Get in Touch

Reach out for more information by sending us an Email at info@nacmobile.com